Frequently Asked Questions

How do I know you are not scammers?
Nowadays when there are a lot of scammers I understand you might wonder regarding our legitimacy. I can confirm that we are 100% legit by the fact that we are official steroids supplier of Geneza and Sciroxx companies. You can check this on their web-sites. Just be sure to enter our address without "http". www.genezapharmaceuticals.com and www.sciroxx.com
Another important thing is that we are support such serious boards as:
www.hypermuscles.com
www.canadiansuperboard.com
http://www.ironlifter.com/ILVB/forumdisplay.php?f=113
http://steroidvipboard.com/index.php?/forum/106-gbn-store/
http://thesourcecheck.com/forum/
http://www.domesticmuscles.com
On each of these board you can talk to our customers which reassure you about our legitimacy and will confirm that they are very happy with our service.
If you will have any other questions please feel free to contact us by ticket and we will help you as this is our responsibility towards you.



How to place an order?
With our site, placing and paying orders is a quick and easy process.
Firstly you have to create an account by signing up: http://gbnstore.net/join/
Then choose the product and click BUY NOW if you want to add something else click CONTINUE SHOPPING if not click CHECKOUT. After filling all necessary fields click on PAYMENT INFORMATION choose WU or MG and press CONTINUE. You will see a list of names with country and city, choose any name and send funds to it. When sending funds through WU/MG, please do not protect it with secret question.
After sending funds log in back, choose MY ORDERS and click on ENTER WU (or MG) INFO. Please fill that form and SEND it to us. This way collector will get to know needed information and will be able to collect funds. We try to send orders immediately as funds are credited towards our account.
Please let us know if you still have any questions.



Is there a minimum order amount limit?
There is no minimum order amount. It's up to you how much you will order.
Feel free to place your order and we'll be glad to take care of the rest.


Do you guarantee delivery?
Sure we do, we are responsible for each order ever placed. We guarantee the fact of your possession of the ordered product.


Is your packing discreet, what about customs, what if the package is seized?
We take care a lot of our security system and the packing of the products is as discreet as possible, that's why the success rate of arrival and customs trespassing is great.
In the case a package is seized we guarantee that we'll reship it after we saw the seizure letter from customs or FDA.
And we do not reship more than once one order.
You have to scan it and send at seized@zeoxx.com

#We are not shipping to the following locations: Australia, Canada, New Zeeland, Singapore, South Koreea, Sweden, Norway and Denmark,Finland,Italy,Netherlands,Philippines,Switzerland, Portugal,France.

# We are not reshipping to the following locations: Australia, Austria,Canada, New Zeeland, Singapore, South Korea, Slovakia, Czech Republic.

When can I see the expected arrival date of my package?
On the right side of the website you can see the user menu, click on "My orders" and all the orders you've made are displayed there.
Click on "More info" near to the order you need and you'll see all the info about it.


Can I get an advice from you how to use some of these products?
Yes, you can just create a ticket and our expert will answer you.


What means Semi-shipped?
That means that we've released your order and began to ship it. One part of it has already been sent and is on the way to you, the rest of the order is still being processed and will be shipped within 24 hours after the first one left.


Are all packages traceable?
We are using different mail services, most of the packages are traceable but the info is often not displayed.
We are not allowed to provide tracking numbers according to our security policy until expected date is reached. That is done for security reasons. However you may always contact customer support for information about your package/order.


My package is late / How much I have to wait ?
It is normal that mail delays occur from time to time as the mail service speed is not always the same. However mail services ask us to wait 42 days after expected date before we can consider it lost.

I have other questions which are not included in this list
Please use contact us form or create a ticket and our customer support will be happy to help you.